Training: Every CISL employee is required to understand and acknowledge CISL’s data security policy. Employees receive training on data security at least annually.
Encryption: CISL provides a secure website to login to apply for accounts, access clients’ accounts and purchase bonds. You can verify that security is enabled by looking for the padlock or key icon on your browser.
User ID and Password: To access your purchaser account online, you must provide a unique ID and a password. Your password must meet certain requirements in order to ensure that it is a strong and adequately secure one. CISL representatives will not ask you over the phone, by email, or text message to provide your online password.
Session Timeout: CISL uses a timeout feature to log clients off of their accounts after a specified period of inactivity. This reduces the chances of your information being compromised if you leave your computer unattended.
Identity Verification Process: CISL verifies the identities of its clients at account-opening using third-party verification services or through documentary evidence such as passports or drivers’ licenses. This process is designed to ensure that the person opening the account is who they claim to be. When you contact us, we will verify your identity before discussing account information or before completing a transaction.
Our Defenses: CISL’s purchaser website is protected by firewalls and other intrusion detection mechanisms.