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Administrative Assistant, Six-Month Contract – Toronto Office

Be a Part of the Israel Bonds Story! A position at Israel Bonds will offer you a rewarding opportunity; fulfill the desire to help the State of Israel, be involved in the community, and use your excellent organizational, multitasking, and communication skills.

Canada Israel Securities, Limited / Israel Bonds is currently seeking an Administrative Assistant Professional for the Marketing & Communications Department in our Toronto office for a six-month contract. The ideal candidate has a love and awareness of details, and an understanding that the coordination of them is what allows the department to function and ultimately be successful. This candidate derives a sense of pride and satisfaction in the knowledge that they are an integral part, if not the driving force, of that critical culmination.

Reporting to the Vice President of Marketing & Communications, the successful candidate will have exceptional communication skills and command of the English language, with a high degree of professionalism. They will have initiative and be curious, meticulous, intuitive, process-driven, tech savvy, efficient, and above all else—profoundly organized. Day-to-day work is accomplished using the full suite of MS Office 365 applications.

The Administrative Assistant will be responsible for assisting and supporting all administrative needs of the department in a wide range of cross-Canada and Israel Bonds International (UK, Europe & Latin America) initiatives, and includes but is not limited to the following:

Responsibilities for this position include:

• Managing a busy department calendar with a high number of annual deliverable dates in addition to many tight deadlines, meetings, and campaign dates.
• Meeting management: scheduling, attending, agenda creation, Zoom/Webex hosting, minutes/notes, tracking actionables.
• Archiving and record maintenance: compiling and saving all files with intuitive naming conventions and file paths. Keeping repository clean, current, and organized.
• Coordinating all incoming department requests, acting as the prime conduit for ensuring all necessary pieces of information have been provided.
• Email communication, including being copied on all department correspondence to stay abreast of, on a macro level, all things coming in and out of the department.
• Research and information gathering: requesting, compiling, and presenting information to decision makers.
• MailChimp email administration: scheduling emails and managing Mailchimp recipient lists and groups.

Qualifications:

• University degree or college diploma with a minimum of 3 years of administrative experience
• Proven proficiency with MS Office 365: Outlook, Excel, Word, PowerPoint
• Passion for the work of Israel Bonds and a desire to positively impact our community and the State of Israel

Core Competencies

• Tech-savvy: confident with learning and using software proficiently
• Excellent interpersonal and verbal and written communication skills; sound business etiquette
• Meticulous with an extremely keen attention to detail
• Thrives when multitasking and strategically negotiates urgent and important parallel tasks with competing priority
• Organizational mastermind who confidently tracks and meets deadlines
• Ability to provide anticipatory and intuitive administrative support
• Highly motivated with the ability to work with a collaborative team as well as independently
• A resourceful, results-oriented, curious problem-solver who assertively acquires or asks for clarification, direction, or additional information as needed
• Accountability and dependability, guided by ethics and acts with integrity

Technical Proficiencies

• Outlook, Excel, Word, PowerPoint—proficiency required
• Smartsheet—training will be provided
• Zoom—familiarity, further training can be provided
• Webex—familiarity, further training can be provided
• Mailchimp—familiarity, further training can be provided
• Eventbrite—training will be provided
• Adobe Reader—familiarity

Please e-mail your resume and cover letter indicating salary requirement to: Careers@IsraelBonds.ca

We thank all applicants for their interest. Please note that due to the volume of resumes, only candidates selected for an interview will be contacted.

Customer Service, Full Time – Toronto Office

Israel Bonds is expanding its customer service team! The successful candidate will have strong customer service & sales skills, has experience working with the Jewish community and shares a passion and love for the State of Israel.  They will bring excellent sales experience, relationship-building, and customer service skills in a professional, high-tech environment.  Israel Bonds offers a competitive salary, learning opportunities and comprehensive benefits package.

We are seeking a full-time Customer Service Representative (CSR) in the Sales Department based out of the Toronto office. Reporting to the National Director of Sales, the CSR will be responsible for identifying opportunities and understanding the sales process   of Israel Bonds products and client services, including though not limited to the following:

• Speak with existing clients and new prospects
• Assist in growing the volume of sales, achieving and/or exceeding annual sales objectives
• Provide the highest level of client experience in every customer interaction
• Ensure accurate client & sales related data entry
• Maintain confidentiality of customer information
• Adhere to all company policies and procedures

Requirements:

• Experience using CRM software (preferably Salesforce.com).
• Proficiency in MS Office (Outlook, Word, Excel).
• Professional and friendly telephone manner.
• Canadian Securities Course (CSC) designation is an asset, though not required.
• Prior community experience as well as interest and/or experience in Israel and/or Jewish community affairs.
• Strong verbal, written, analytical, problem solving and communication skills.
• Fluent English communication abilities, both written and verbally.

Please e-mail your resume and cover letter indicating salary requirement to: Careers@israelbonds.ca

In the subject line of your email, please reference: Customer Service Representative, Toronto - Permanent / Full Time.

We thank all applicants for their interest. Please note that due to the volume of resumes, only candidates selected for an interview will be contacted.

Sales / Registered Representative, Full Time – Toronto Office

A position at Israel Bonds will offer you a rewarding opportunity; fulfill the desire to help the State of Israel, be involved in the community and use your excellent sales, relationship, and customer service skills.

Canada Israel Securities, Limited/Israel Bonds is currently seeking a permanent, full-time Registered Representative for our office located in Toronto. The Registered Representative will be responsible for the sales of Israel Bonds products and client services.

Reporting to the national Director of Sales, responsibilities for this position include, though not limited to the following:

• Speaking with existing clients and new prospects
• Developing relationships with customers ensuring the highest level of client experience in every customer interaction
• Ensure accurate client & sales related data entry
• Grow the volume of sales, achieving and/or exceeding annual sales objectives.
• Maintain confidentiality of customer information
• Adhere to all company policies and procedures

Qualifications:

• 3-plus years of sales experience in the Financial Services/ Advisory industry is an asset.
• Canadian Securities Course designation is required. Training will be provided, where needed.
• Fluent English communication abilities, both written and verbally.
  • Strong verbal, written, analytical, problem solving and communication skills.
  • Professional and pleasant telephone manner.
• Stay on the cutting edge of industry and market comparable products.
• Secure new business as well as grow existing customer accounts.
• Experience using CRM software (preferably Salesforce.com).
• Proficiency in MS Office (Outlook, Word, Excel).
• Prior community experience as well as interest and/or experience in Israel and/or Jewish community affairs.
• Prior fundraising experience and an interest and/or experience in Israel or Jewish community affairs.
• Strong networking skills with the ability to comfortably interface with all levels of clientele and staff.

Please e-mail your resume and cover letter indicating salary requirement to: Careers@israelbonds.ca

We thank all applicants for their interest. Please note that due to the volume of resumes, only candidates selected for an interview will be contacted.

Operations / Administrative Associate, Part-Time – Vancouver Office

Israel Bonds’ Vancouver office is growing! The successful candidate will have strong operations, administrative and customer service skills. They are professional, resourceful, and proactive. They will manage a very busy office, be THE point of contact for customers and provide excellent support to the Executive Director. Organization is second nature, verbal and written communication skills are envied, and managing data and processes is an organized person’s happy place.

Israel Bonds is currently seeking a permanent, part-time Operations / Administrative Associate, based in the Vancouver office. Reporting to the Executive Director, the successful candidate will be responsible for the administration and operations of the Israel Bonds office, client services, and the sales process of its products, including though not limited to the following:

Roles and Responsibilities

• Assist Executive Director as needed
• Answer phones & emails and schedule in-office appointments with clients
• Greet and welcome visitors appropriately
• Develop relationships with customers, ensuring the highest level of client experience in every customer interaction
• Update, review and maintain accurate client & sales related data entry
• Input data such as new investments into computerized databases, spreadsheets, and other templates
• Ensure the client database remains organized and detailed
• Run reports as required (sales, reinvestments, client lists)
• Maintain confidentiality of customer information
• Adhere to all company policies and procedures
• Coordinate all mailing logistics, including deliveries and couriers
• Perform other office administration duties as needed

Core Competencies

• Experience using CRM software (preferably Salesforce.com)
• Proficient with Microsoft Office Suite (Outlook, Word, Excel)
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize, and work under pressure
• Problem-solving and results-oriented
• Teamwork

If you are interested in applying for this position, please submit your résumé and cover letter to: careers@israelbonds.ca

In the subject line of your email, please reference Operations Associate / Administrative Associate, Vancouver.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.