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Administrative Assistant, Six-Month Contract — Toronto Office

Be a Part of the Israel Bonds Story! A position at Israel Bonds will offer you a rewarding opportunity; fulfill the desire to help the State of Israel, be involved in the community, and use your excellent organizational, multitasking, and communication skills.

Canada Israel Securities, Limited / Israel Bonds is currently seeking an Administrative Assistant Professional for the Marketing & Communications Department in our Toronto office for a six-month contract. The ideal candidate has a love and awareness of details, and an understanding that the coordination of them is what allows the department to function and ultimately be successful. This candidate derives a sense of pride and satisfaction in the knowledge that they are an integral part, if not the driving force, of that critical culmination.

Reporting to the Vice President of Marketing & Communications, the successful candidate will have exceptional communication skills and command of the English language, with a high degree of professionalism. They will have initiative and be curious, meticulous, intuitive, process-driven, tech savvy, efficient, and above all else—profoundly organized. Day-to-day work is accomplished using the full suite of MS Office 365 applications.

The Administrative Assistant will be responsible for assisting and supporting all administrative needs of the department in a wide range of cross-Canada and Israel Bonds International (UK, Europe & Latin America) initiatives, and includes but is not limited to the following:

Responsibilities for this position include:

• Managing a busy department calendar with a high number of annual deliverable dates in addition to many tight deadlines, meetings, and campaign dates.
• Meeting management: scheduling, attending, agenda creation, Zoom/Webex hosting, minutes/notes, tracking actionables.
• Archiving and record maintenance: compiling and saving all files with intuitive naming conventions and file paths. Keeping repository clean, current, and organized.
• Coordinating all incoming department requests, acting as the prime conduit for ensuring all necessary pieces of information have been provided.
• Email communication, including being copied on all department correspondence to stay abreast of, on a macro level, all things coming in and out of the department.
• Research and information gathering: requesting, compiling, and presenting information to decision makers.
• MailChimp email administration: scheduling emails and managing Mailchimp recipient lists and groups.

Qualifications:

• University degree or college diploma with a minimum of 3 years of administrative experience
• Proven proficiency with MS Office 365: Outlook, Excel, Word, PowerPoint
• Passion for the work of Israel Bonds and a desire to positively impact our community and the State of Israel

Core Competencies

• Tech-savvy: confident with learning and using software proficiently
• Excellent interpersonal and verbal and written communication skills; sound business etiquette
• Meticulous with an extremely keen attention to detail
• Thrives when multitasking and strategically negotiates urgent and important parallel tasks with competing priority
• Organizational mastermind who confidently tracks and meets deadlines
• Ability to provide anticipatory and intuitive administrative support
• Highly motivated with the ability to work with a collaborative team as well as independently
• A resourceful, results-oriented, curious problem-solver who assertively acquires or asks for clarification, direction, or additional information as needed
• Accountability and dependability, guided by ethics and acts with integrity

Technical Proficiencies

• Outlook, Excel, Word, PowerPoint—proficiency required
• Smartsheet—training will be provided
• Zoom—familiarity, further training can be provided
• Webex—familiarity, further training can be provided
• Mailchimp—familiarity, further training can be provided
• Eventbrite—training will be provided
• Adobe Reader—familiarity

Please e-mail your resume and cover letter indicating salary requirement to: Careers@IsraelBonds.ca

We thank all applicants for their interest. Please note that due to the volume of resumes, only candidates selected for an interview will be contacted.

Customer Service Representative, Registered Representative
Full Time — Toronto Office

Israel Bonds is expanding its customer service team! The successful candidate will have strong customer service and sales skills, has experience working with the Jewish community and shares a passion and love for the State of Israel.  They will bring excellent sales experience, relationship-building, and customer service skills in a professional, high-tech environment. Israel Bonds offers a competitive salary, learning opportunities, and comprehensive benefits package.

We are seeking a full-time Customer Service Representative (CSR) in the Sales Department based out of the Toronto office. Reporting to the Director, Customer Relationship Management, the CSR will be responsible for identifying opportunities and understanding the sales process of Israel Bonds products and client services, including though not limited to the following:

• Speak with existing clients and new prospects.
• Assist in growing the volume of sales, achieving and/or exceeding annual sales objectives.
• Provide the highest level of client experience in every customer interaction.
• Ensure accurate client- and sales-related data entry.
• Maintain confidentiality of customer information.

• Adhere to all company policies and procedures.

Requirements

• Canadian Securities Course (CSC) designation required; will provide training as needed.
• Experience using CRM software (preferably Salesforce).
• Proficiency with MS Office (Outlook, Word, Excel).
• Professional and friendly telephone manner.
• Strong verbal, written, analytical, problem solving, and communication skills.
• Fluent English communication abilities, both written and verbal.
• Prior community experience as well as interest and/or experience in Israel and/or Jewish community affairs.

Interested applicants should reference “Customer Service Representative / Registered Representative, Toronto - Permanent / Full Time” in the subject line and submit resume and cover letter, including salary requirements, to Careers@IsraelBonds.ca

We thank all applicants for their interest. Please note that due to the volume of resumes, only candidates selected for an interview will be contacted.