Account Opening Information and FAQs
We are pleased to inform you that at the request of the State of Israel, Canada-Israel Securities, Limited (CISL)/Israel Bonds registered as an Exempt Market Dealer, whose primary regulator is the Ontario Securities Commission and securities regulators/securities regulating authorities in other Provinces and Territories of Canada.
Each of our purchasers are required to complete in full on a one-time basis an Account Opening Application.
Registration, which the State of Israel is now requiring, will ensure that, in the unlikely event that Israel’s credit rating should fall, the Israel Bonds organisation would continue to be allowed to sell bonds in Canada.
No. Israel Bonds has been selling bonds in Canada based on an exemption related to Israel’s credit rating. You can be assured that Israel Bonds was and continues to be governed by strict internal and external compliance standards, and subject to corporate business regulations, privacy legislation and anti-money laundering (AML) and anti-terrorist legislation (ATF).
I’m a long-time client…
- In preparation for this new license, the information required is more extensive.
- One of the requirements is that we have enough information about your financial status and business knowledge to assess if your Israel bonds purchases are suited to you.
Bondholders, purchasers and minors
Purchasers
As registrants, purchasers who are of legal age are required to complete in full on a one-time basis an Account Opening Application.
The application process will be relatively quick and easy to complete, and once your account is approved, you will not be asked to submit a full application again.
Once you have done so, you will hear back from us within two business days and you will be able to begin buying, or resume buying, Israel bonds.
Bondholders
Bondholders remain unaffected by this change and will continue to receive both principal and interest payments in full and on time as per usual.
Upon the bond’s maturity, should the bondholder choose to reinvest, and we hope you do, the bondholder will be required to open an account with Israel Bonds.
Minors
Bondholders who are not of legal age and would like to reinvest the proceeds of matured bonds require a parent or legal guardian to open an account with Israel Bonds. Minors cannot purchase Israel bonds.
We appreciate that for many of our clients, there’s more to an Israel Bond purchase than just “business as usual.” We value the trust you place in us!
My Personal Information…
We recommend that you fill these forms on your desktop, laptop or tablet. Before starting the application, you will need the following:
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- For individuals: The Account Opening Form is the only form you need to fill out. You may be required to provide a piece of identification if we cannot verify your identity based on your SIN.
- For entities (such as a business, corporation, partnership, or estate, for example): Additional information is required, depending on the entity type. Please see the form www.israelbonds.ca/how-to-buy for the information required.
One of the requirements is that we have enough information about your financial status and business knowledge to assess if our investment recommendations and your purchases are appropriate and well-suited to you.
- Your SIN allows our systems to confirm your identity.
- The SIN is also required to identify persons who may be on Anti-Money Laundering (AML) and Anti-Terrorism Funding (ATF) watch lists.
We use third-party services recognized by Canadian regulators.
No, we only use the aforementioned services for ID verification.
- When your information changes, it is important that you advise us at your earliest convenience.
- Periodically, notifications will be sent to you by mail to inquire if there are changes to your account information.
You only need to fill out the Account Opening Form once. Once you have an approved account, the purchasing process will be simple. We will only require information relating to the bond you wish to purchase and any updates to the information we have on file.
- Internally, your information is only available to employees who need to service to your account.
- Information relevant to your bond purchase will be forwarded to Computershare Trust Company of Canada (Computershare), the fiscal agent for the State of Israel.
Your information is kept strictly confidential. However, in order to process your purchases and maintain your account, your information may be shared with entities such as those listed below.
- Computershare will have information relevant to your Israel Bonds holdings but will not be given your SIN or personal financial information. Computershare can also share your purchase information with the State of Israel, the issuer of the bonds.
- Canada-Israel Securities Limited (CISL) will have access to your information, which will be made available only to those who require it internally within the organisation for the purpose of your investment.
- Third-party service providers will receive your SIN, but not your personal financial information.
- In some instances, limited information may be shared with affiliates of Canada-Israel Securities Limited.
Our Commitment to Clients
Canada-Israel Securities, Limited (CISL) takes the security of our client’s personal and financial information very seriously. Our data security policies and procedures are designed to protect our clients’ personal and financial information.
We protect our clients’ sensitive information by utilizing the following:
Training: Every CISL employee is required to understand and acknowledge CISL’s data security policy. Employees receive training on data security at least annually.
Encryption: CISL provides a secure website to log in to apply for accounts, access clients’ accounts and purchase bonds. You can verify that security is enabled by looking for the padlock or key icon on your browser.
User ID and Password: To access your purchaser account online, you must provide a unique ID and a password. Your password must meet certain requirements in order to ensure that it is a strong and adequately secure one. CISL representatives will not ask you over the phone or by email or text message to provide your online password.
Session Timeout: CISL uses a timeout feature to log clients off their accounts after a specified period of inactivity. This reduces the chances of your information being compromised if you leave your computer unattended.
Identity Verification Process: CISL verifies the identities of its clients at account-opening using third-party verification services or through documentary evidence such as passports or drivers’ licenses. This process is designed to ensure that the person opening the account is who they claim to be. When you contact us, we will verify your identity before discussing account information or before completing a transaction.
Our Defenses: CISL’s purchaser website is protected by firewalls and other intrusion detection mechanisms.
What You Can Do
CISL has taken important steps to protect your information. However, it is important that our customers take an active role in protecting their electronic devices and their log-in information.
We ask that you review the guidance below which includes some general guidelines and best practices:
Protect your password: Never share your password with anyone. We also recommend you change your password on a regular basis. If you feel that your password has been compromised, change it and notify us right away by calling 1‑866-543‑3351 or emailing helpdesk@israebonds.ca
Use Antivirus Software: We recommend you utilize an antivirus product on your computer to ensure that your system is checked for the latest viruses regularly.
Log out of the Website: When you have finished your transactions, it is important that you click the “logout” link. If you are using a public personal computer it is recommended that you also close the browser when finished. Do not use public or unsecured Wifi to access your account.
Beware of Phishing and Clicking Links: We will not send you emails or text messages asking for sensitive information such as social insurance numbers or for your password. Be very careful before clicking on links or opening attachments that you receive by email. If you receive an email that appears to be from us but you have any concerns about its validity, do not click on any links or open any attachments. Contact your registered representative or 1‑866-543‑3351 or helpdesk@israebonds.ca
As of May 10, 2021
My Brokerage (Managed) Accounts
Yes. Please call your local office or email brokerage@israelbonds.ca for full details.
Check with your advisor
Reinvesting:
Yes. In order to reinvest the proceeds of your Israel Bond, you will need to complete an application in full on a one-time basis. When you reinvest the proceeds of an Israel bond, you are purchasing a new bond.
Yes, unless you already have an account. In order to reinvest the proceeds of your children’s Israel bonds, you will need to complete a form on a one-time basis. If your children have reached the age of majority and choose to reinvest the proceeds of their Israel bonds, they will be required to complete their own forms.
My Children/Grandchildren:
Yes, unless you already have an account. Once you have an account as a purchaser you can buy for yourself or anyone you choose. If your children have reached the age of majority and choose to purchase Israel bonds, they will be required to complete their own applications.
I have Power of Attorney (POA)…
You open the account on behalf of the grantor, as they are the purchaser. You will be required to provide the POA.
Managing my account:
Your account will remain valid as long as there has been activity within the past ten years. Activity means purchases, active holdings, attending events, account maintenance, etc.
In most cases, you will only be filling out an Account Opening Form in full on a one-time basis. Periodically, Israel Bonds will be contacting you to make sure your information is up to date.
Your account can be closed at any time; however, we will retain your account information as long as you have Israel bonds that have not yet matured, or outstanding funds that are payable to you by the State of Israel
If your personal or financial information changes in your life, such as a change of address, marital status or financial situation, we ask that you update your account information. Periodically, Israel Bonds will be contacting you to make sure your information is up to date.
Assorted General Questions:
Depending on your individual situation, it may take up to several minutes.
The process will be easier if you prepare certain information in advance:
We recommend that you fill these forms on your desktop, laptop or tablet. Before starting the application, you will need the following:
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Please visit Israelbonds.ca/how-to-buy for information on how to open an account.
- An individual is one person.
- An entity refers to any other vehicle you use as a means of investing, such as a trust, estate, partnership, corporation, synagogue, etc.
- For individuals, the purchaser should fill out the Account Opening Form.
- If you are purchasing on behalf of an entity, an Authorized Contact for that entity should complete the form.
Every adult member of the family who wishes to purchase bonds should open their own account.
Your current holdings are in no way affected. They continue to be held for you on the books of Computershare.
Your account must be approved before you can purchase. Accounts are generally approved within a few business days.
Israel bonds are not CDIC insured. Israel bonds holdings are backed by the full faith and credit of the State of Israel, which has always made payments on principal and interest since the first Israel bonds were sold, dating back to 1951.
Our lead regulator is the Ontario Securities Commission. However, local securities regulators in each of the other provinces regulate sales for purchasers residing in their province.
Alberta
Alberta Securities Commission,
Suite 600, 250–5th St. SW
Calgary, AB T2P 0R4
Attention: Information Officer
Telephone: (403) 297-6454
Nunavut
Government of Nunavut
Department of Justice
P.O. Box 1000 Station 570
Iqaluit, NU X0A 0H0
Attention: Deputy Registrar of Securities
Telephone: (867) 975-6590
British Columbia
British Columbia Securities Commission
P.O. Box 10142, Pacific Centre
701 West Georgia Street
Vancouver, BC V7Y 1L2
Attention: Freedom of Information Officer
Telephone: (604) 899-6500 or (800) 373-6393 (in Canada)
Manitoba
The Manitoba Securities Commission
500 - 400 St. Mary Avenue
Winnipeg, MB R3C 4K5
Attention: Director of Registrations
Telephone: (204) 945-2548
Fax (204) 945-0330
Ontario
Ontario Securities Commission
22nd Floor
20 Queen Street West
Toronto, ON M5H 3S8
Attention: Compliance and Registrant Regulation
Telephone: (416) 593-8314
e-mail: registration@osc.gov.on.ca
Prince Edward Island
Securities Office
Department of Community Affairs and Attorney General
P.O. Box 2000
Charlottetown, PE C1A 7N8
Attention: Deputy Registrar of Securities
Telephone: (902) 368-6288
New Brunswick
Financial and Consumer Services Commission of New Brunswick / Commission des services financiers et des services aux consommateurs du Nouveau-Brunswick
Suite 300, 85 Charlotte Street
Saint John, NB E2L 2J2
Attention: Director of Securities
Telephone: (506) 658-3060
Québec
Autorité des marchés financiers
800, square Victoria, 22e étage
C.P. 246, tour de la Bourse
Montréal (Québec) H4Z 1G3
Attention: Responsable de l’accès à l’information
Telephone: (514) 395-0337 or (877) 525-0337
Newfoundland and Labrador
Superintendent of Securities, Service NL
Government of Newfoundland and Labrador
P.O. Box 8700
2nd Floor, West Block
Confederation Building
St. John's, NL A1B 4J6
Attention: Manager of Registrations
Telephone: (709) 729-5661
Saskatchewan
Financial and Consumer Affairs Authority of Saskatchewan
Suite 601, 1919 Saskatchewan Drive
Regina, SK S4P 4H2
Attention: Deputy Director, Capital Markets
Telephone: (306) 787-5871
Nova Scotia
Nova Scotia Securities Commission
Suite 400, 5251 Duke Street
Halifax, NS B3J 1P3
Attention: Deputy Director, Capital Markets
Telephone: (902) 424-7768
Yukon
Government of Yukon
Superintendent of Securities
Department of Community Services
P.O. Box 2703 C-6
Whitehorse, YT Y1A 2C6
Attention: Superintendent of Securities
Telephone: (867) 667-5314
Northwest Territories
Government of the Northwest Territories
Department of Justice
1st Floor Stuart M. Hodgson Building
5009 – 49th Street
Yellowknife, NWT X1A 2L9
Attention: Deputy Superintendent of Securities
Telephone: (867) 920-8984
Regardless of the bond ownership, you, as the purchaser, will need to complete the Account Opening Form in full on a one-time basis, unless you already have an account.
Yes. The purchaser will have to complete the Account Opening Form in full on a one-time basis, unless you already have an account.
The purchaser will have to complete the Account Opening Form in full on a one-time basis, unless you already have an account.
Copyright © 2024 Canada-Israel Securities, Limited is registered as an Exempt Market Dealer.